NURS FPX 4005 Assessment 4 Stakeholder Presentation
Student name
Capella University
NURS-FPX4005 Nursing Leadership: Focusing on People, Processes, and Organizations
Professor’s Name
Submission Date
Slide 1
Stakeholder Presentation
My name is ______, and I am addressing you all. This is to introduce me to Riverside Medical Center today and to provide an interdisciplinary plan to address the center’s major issues. The objective of this plan is to enhance care coordination, as this is a major cause of confusion and ineffective communication between departments during shift changes. As a charge nurse, I ensure that patients’ needs are addressed, assigned nurses are managed, and communication across departments is effective. The notion is expected to enable providers to enhance collaboration, improve patient outcomes, and retain nurses, thereby enhancing the performance of the healthcare system (Paguio et al., 2020).Slide 2
The goal of this communication plan is to apply structured tools and measures to reinforce cooperation between the administration and nursing staff at Riverside Medical Center during shift changes. The ultimate goal will be to enhance patient care by making it easier to exchange information, manage workloads more effectively, and make better decisions. The protocols are formulated with the involvement of all organizational members to ensure they feel included. This course of action aims to ensure that the needs of patients and medical staff are taken into account and that all parties are transparent and accountable (Brenner et al., 2022). The charge nurse claimed that failure to coordinate among healthcare providers may lead to issues with patient care handover at the end of the shift.Slide 3
Organizational Issue
The urgency of improving the communication department at Riverside Medical Center is high, as workflow changes may slow patient care and raise safety concerns. Providing significant patient updates to administrative personnel is not always easy among nurses, which could affect the quality of hospital decisions and operations. To resolve these issues, nurses, administrators, IT specialists, and patient advocates will collaborate to establish and adhere to appropriate guidelines for healthcare communications. Taking this new direction will lead to improved treatment options and higher-quality care for patients (Keskinocak & Savva, 2019). The charge nurse noted that caring for patients is difficult to sustain, as healthcare providers are not well coordinated. Effective communication during shift change at Riverside Medical Center should be practiced by nursing and administrative staff to ensure appropriate treatment plans, continuous care, and patient responsiveness. Through these improvements, the hospital will be able to guarantee patient-centered care, which will translate into improved patient outcomes and quality of care (None et al., 2024). The proposed measures will enable patient information to be shared between departments with ease.Slide 4
Consequences of Not Addressing the Issue
Shift changes are one of the causes of fragmented coordination in patient care at Riverside Medical Center. Nurses have difficulty reporting critical patient issues to administrative staff, resulting in delays in care, treatment, and decision-making. Disrupted communication negatively affects hospital functioning, endangers patients, and increases the risk of medical errors (Yaacoub et al., 2020). Addressing them will improve hospital functioning and patient care. Lack of effective communication between departments at Riverside Medical Center harms patients. The inability to promptly meet patients’ needs due to poor communication may lead to misunderstandings and result in longer-than-necessary responses, endangering patients in certain cases (Pryce et al., 2021). Communication breakdown compromises the quality of care, impairs the delivery of efficient, timely services, and threatens patients’ recovery. The solution to such issues will lead to improved patient care and more efficient healthcare.Slide 5
Relevance of Interdisciplinary Team Approach
Clinical communication between departments during shift change is an essential factor at Riverside Medical Center, as an interdisciplinary approach integrates different perspectives to overcome fragmented care coordination. It must include nurses, IT specialists, administrators, and patient advocates in the team. Nurses share firsthand experiences of working with patients, administrators analyze the overall picture, and patient advocates help keep the focus on what is best in patients’ interests (Bhati et al., 2023). IT professionals are crucial to ensuring that necessary communication technologies are used effectively to streamline processes. Effective collaboration between these teams will enable them to get improved patient outcomes through well-organized work.Slide 6
Evidence-Based Interdisciplinary Plan Summary
Objective
The fundamental goal of this interdisciplinary plan is to establish effective communication between departments at Riverside Medical Center during shift changes. The primary objective is to connect an electronic handoff tool to the electronic health record (EHR) system to facilitate the transfer and organization of patient information to various departments with less effort. This is meant to prevent mistakes that could compromise patient safety. Regular interdisciplinary talks and communication practice should be used every day to facilitate the use of the EHR extension (Engle et al., 2021). It will seek to hold the healthcare process more accountable, promote effective teamwork, and result in smoother, coordinated care that facilitates the efficient operation of patients and the system.Working
The communication improvement strategy is based on a continuous improvement model, with the focus now on implementing the electronic handoff tool. The team opens by defining key areas of communication failures between departments during transitions and establishing detailed objectives to be achieved. Their impact on collaboration and safety is evaluated after EHR changes are made by gathering data (Verma et al., 2021). These assessments improve best practices and standardize them, such as ensuring proper and complete updates and handover documents. Experiencing other disciplines and taking necessary corrections will promote a culture where individuals are never done seeking improvement, thereby minimising communication problems and benefiting patients and employees.Role of the Interdisciplinary Team
Riverside Medical Center comprises specialists representing different areas. The group of nurses, administrators, IT experts, and patient representatives applies their diverse experiences to enhance care coordination. Although administrators control resources and strategize organizational objectives, nurses identify and resolve communication discrepancies that affect patients. Patient advocates facilitate consideration of patients’ minds in the communication process, and IT specialists make the process easier by using technology to share information (Tamli & Sain, 2023). The knowledge collaboration workforce helps departments apply effective communication methods to facilitate proper and timely exchanges. By holding regular meetings to discuss protocols and gather employee ideas, the hospital can help staff members improve how they treat patients and handle their duties.Slide 7
Implementation of Interdisciplinary Plan
At Riverside Medical Center, the interdisciplinary strategy will be introduced in stages to ensure its success. They will consist of a group of nurses, administrators, IT specialists, and patient advocates, each with specific tasks (Abbasinia et al., 2020). The communication plan will be reviewed regularly, and all departments will be involved and updated as needed to ensure it is effective in daily activities. IT specialists will educate employees on the new communication tools and assist with their use. Evaluation and monitoring activities will be conducted regularly throughout the implementation process to confirm the process and make any necessary alterations (Errida & Lotfi, 2021). When they collaborate, healthcare professionals focus on effective communication and collaboration among all people to deliver outcomes that benefit patients. The degree of staff satisfaction, patient safety, and communication success will be assessed regularly to determine the plan’s effectiveness and identify areas for improvement. To improve their communication strategies and eliminate potential problems, the team will continue to give one another feedback. This will not have been done without administrators who will lead the initiative, control resistance, and push the plan through (Okolo et al., 2024). An interdisciplinary approach allows the team to invite relevant parties to participate in structured steps that enable the team to communicate and collaborate more effectively, generating positive results for Riverside Medical Center.Slide 8
Management of Human and Financial Resources
An interdisciplinary communication plan can only be successful when Riverside Medical Center manages its people and finances. The primary points of the plan will be supported by a suggested budget of 300,000. The budget will be used for recruiting the right people (30,000), training programs (50,000), incentives (bonuses, development programs) (120,000), and technology (modern patient care systems, communication tools to enhance efficiency) (100,000). Budgeting assists in the effective management of resources, enabling the change plan to strengthen collaboration, make work easier, and improve patient care outcomes to be successfully implemented (Stefan et al., 2024). Similarly, Riverside Medical Center has implemented programs to support communication and improve shift-to-shift transitions. High-level communication technology has been implemented, including EHR systems and secure messaging, to enhance collaboration among healthcare teams. The hospital has focused on training and developing its personnel, which has helped minimize staff turnover and enhance job performance (Singh et al., 2024). The advantages of enhanced, more effective cooperation, better decision-making, and improved patient care are obvious, which is why investments in technology and human resources are needed to achieve a productive healthcare environment.Slide 9
Criteria to Evaluate the Project Success
In Riverside Medical Centre, several evidence-based measures will be used to assess the success of the communication improvement plan. The surveys will be sent first to nursing and administrative staff to determine whether the new forms of communication are satisfactory to them. In this way, both departments will understand that they are not alone and will have everything they need to provide outstanding patient care. In addition, patient safety indicators, such as preventing drug errors, accelerating response times, and delivering prompt care to critically ill patients, will be monitored to determine how improved dialogue leads to improved patient outcomes (Mostafa & El-Atawi, 2024). Through these tests, professionals would be able to guide additional changes to enhance the communication process and still achieve good care outcomes. Riverside Medical Center will also assess the effect of the communication improvement plan by evaluating how efficiencies have been enhanced. This includes knowing the time spent attending to patients, the speed at which staff can finish their work, the efficiency of the shift change, and enhanced coordination among the different units. Additionally, the hospital will monitor medication adherence among patients and readmission rates to determine whether the changes are improving patient outcomes (Cram et al., 2022). The established criteria will be used to confirm the communication strategy’s benefits for patient care, employee satisfaction, and hospital management.Slide 10
Conclusion
Managing communication between departments during shift changes at Riverside Medical Center is essential to enhancing operational efficiency and achieving organizational goals in patient care, staff satisfaction, and better patient outcomes. The barriers to effective communication can be overcome by fostering an interdisciplinary approach to collaboration, developing clear communication rules, and introducing specific incentives. This strategy will increase patient safety and clinical outcomes, enhance staff cohesion, and promote accountability by developing staff, investing in technology, and increasing the frequency of feedback.For more details about this class, visit NURSFPX4005Assessment.
Step By Step Instructions to write
NURS FPX 4005 Assessment 4
References for
NURS FPX 4005 Assessment 4
Bhati, D., Deogade, M. S., & Kanyal, D. (2023). Improving patient outcomes through effective hospital administration: A comprehensive review. Cureus, 15(10), 1–12. https://doi.org/10.7759/cureus.47731
Brenner, M. J., Boothman, R. C., Rushton, C. H., Bradford, C. R., & Hickson, G. B. (2022). Honesty and transparency, indispensable to the clinical mission—Part I: How tiered professionalism interventions support teamwork and prevent adverse events. Otolaryngologic Clinics of North America, 55(1), 43–61. https://doi.org/10.1016/j.otc.2021.07.016
Cram, P., Wachter, R. M., & Landon, B. E. (2022). Readmission reduction as a hospital quality measure. Journal of the American Medical Association, 328(16). https://doi.org/10.1001/jama.2022.18305
Engle, R. L., Mohr, D. C., Holmes, S. K., Seibert, M. N., Afable, M., Leyson, J., & Meterko, M. (2021). Evidence-based practice and patient-centered care: Doing both well. Health Care Management Review, 46(3), 174–184. https://doi.org/10.1097/HMR.0000000000000254
Errida, A., & Lotfi, B. (2021). The determinants of organizational change management success: Literature review and case study. International Journal of Engineering Business Management, 13(1), 1–15. https://doi.org/10.1177/18479790211016273
Keskinocak, P., & Savva, N. (2019). A review of the healthcare-management (modeling) literature published in manufacturing & service operations management. Manufacturing & Service Operations Management, 22(1). https://doi.org/10.1287/msom.2019.0817
Mostafa, R., & El-Atawi, K. (2024). Strategies to measure and improve emergency department performance: A review. Cureus, 16(1), 1–13. https://doi.org/10.7759/cureus.52879
None Toritsemogba Tosanbami Omaghomi, None Opeoluwa Akomolafe, None Chinyere Onwumere, Odilibe, P., & None Oluwafunmi Adijat Elufioye. (2024). Patient experience and satisfaction in healthcare: A focus on managerial approaches – A review. International Medical Science Research Journal, 4(2), 194–209. https://doi.org/10.51594/imsrj.v4i2.812
Okolo, C. A., Ijeh, S., Arowoogun, J. O., Adeniyi, A. O., & Omotayo, O. (2024). Reviewing the impact of health information technology on healthcare management efficiency. International Medical Science Research Journal, 4(4), 420–440. https://doi.org/10.51594/imsrj.v4i4.1000
Paguio, J. T., Yu, D. S. F., & Su, J. J. (2020). A systematic review of interventions to improve nurses’ work environments. Journal of Advanced Nursing, 76(10), 2471–2493. https://doi.org/10.1111/jan.14462
Pryce, A., Unwin, M., Kinsman, L., & McCann, D. (2021). Delayed flow is a risk to patient safety: A mixed method analysis of emergency department patient flow. International Emergency Nursing, 54(1), 100956. https://doi.org/10.1016/j.ienj.2020.100956
Singh, J., Mohamed, A., Mishra, V., & Rana, S. (2024). Unlocking retention: A prescriptive framework for retaining trained staff in critical care units. Journal of Health Organization and Management. https://doi.org/10.1108/jhom-04-2024-0142
Ștefan, A.-M., Rusu, N.-R., Ovreiu, E., & Ciuc, M. (2024). Empowering healthcare: A comprehensive guide to implementing a robust medical information system—Components, benefits, objectives, evaluation criteria, and seamless deployment strategies. Applied System Innovation, 7(3), 51. https://doi.org/10.3390/asi7030051
Tamli, N., & Sain, M. (2023). Exploring innovative strategies for patient-centered care in the nursing profession. A Bi-Annual South Asian Journal of Research & Innovation, 10(1), 19–30. https://doi.org/10.3126/jori.v10i1.66025
Verma, A. A., Murray, J., Greiner, R., Cohen, J. P., Shojania, K. G., Ghassemi, M., Straus, S. E., Pou-Prom, C., & Mamdani, M. (2021). Implementing machine learning in medicine. Canadian Medical Association Journal, 193(34). https://doi.org/10.1503/cmaj.202434
Yaacoub, J.-P. A., Noura, M., Noura, H. N., Salman, O., Yaacoub, E., Couturier, R., & Chehab, A. (2020). Securing the internet of medical things systems: Limitations, issues, and recommendations. Future Generation Computer Systems, 105, 581–606. https://doi.org/10.1016/j.future.2019.12.028
Capella Professors to choose from for
NURS-FPX4005 Class
Error: Contact form not found.
(FAQs) Related to
NURS FPX 4005 Assessment 4
Answer 1: Stakeholder presentation addressing interdisciplinary communication issues and improvement plan.
Do you need a tutor to help with
this paper for you within 24 hours
- 0% Plagiarised
- 0% AI
- 24 hour delivery
- Distinguish grades guarantee
← Previous Assessment: NURS FPX 4005 Assessment 3 | Next Assessment: NURS FPX 4005 Assessment 5 →
